The Move is ON

Everything is all set for our "new" Nissan sign at Country Club Imports. While we've had the Nissan franchise since September, 2009, we've been forced to rely on banners and window signs while we waited for our sign. Now it's finally happening, the foundations have been poured and the sign should be in place during the week of Thanksgiving, as long as Mother Nature cooperates! You can see pictures of the prep work for the foundations on our Facebook page:
http://www.facebook.com/pages/Country-Club-Auto-Group/123929624292600.

Watch for more pictures and video of the move and setup of the sign soon. And feel free to stop in to see us anytime!

Mitsubishi Award

Country Club Auto Group is pleased to announce that Mitsubishi Motors has honored Country Club Imports for maintaining outstanding Service Customer Satisfaction, the highest in this district for the Eastern Zone which encompasses most of New York State as well as New England. The rating is based on surveys of customers who had service work done at Country Club Imports, the result for October was a perfect score of 1000 entitling Country Club Imports to display the district award poster for 30 days. Each month the rankings are reviewed and the award poster is transferred accordingly.

Country Club Imports will continue to strive to maintain the highest level of customer satisfaction in all areas of Sales and Service. We want to take this opportunity to acknowledge the hard work of our employees in this regard and to thank all of our customers for their loyal support, whatever brand of vehicle they give us the opportunity to service for them.

You can see a picture of the award poster on our Facebook page at:
http://www.facebook.com/home.php?#!/pages/Country-Club-Auto-Group/123929624292600 , or stop in before early December to see it in person, it is on display near the Parts Department.

New Pictures Available

We had a great day on Saturday, the weather was good and a lot of folks came by to see Bill Davis and register for the drawing.

You can see pictures from the day on our Facebook page either by searching for Country Club Auto Group from your Facebook page or you can click the following link to take you there right now:

http://www.facebook.com/pages/Country-Club-Auto-Group/123929624292600

Our thanks go out to everyone who stopped in, remember that the Invoice Sale and low finance rates are good through Saturday, 10/30. Tell your friends!

Founders Days

We're honoring our founder, Bill Davis, for 50 years in the car business. Come celebrate with us this Thursday, Friday and Saturday, 10/21-10/23 under the tent and at our stores on Oneida Street here in Oneonta's West End.

There will be a drawing each of the 3 days for a $500 gift card plus door prizes and refreshments. And every one who registers will receive a coupon for a 1960's priced oil change, at just $9.95, good until 12/31/2010.

Want even more? Both Country Club Motors and Country Club Imports are selling every new vehicle at factory invoice price until the end of October! As if this isn't enough, add in special financing at 4.4% for 72 months arranged through Sidney Federal Credit Union and manufacturer's rebates and you've got deals too hot to miss!

Group Photo update, we need your help!

We've made real progress on tagging the large group photos from the early 70's, we've figured out everyone but one or two. Many thanks to Jack Neilson (and his great memory!) for helping with this.
Check out these great photos on our Facebook page at http://www.facebook.com/album.php?aid=34958&l=fcd25c4d92&id=123929624292600 and see who you recognize! If there's someone you know that we haven't tagged please let us know so that we can give them the recognition that they deserve.
There's some even older photos that we haven't tagged yet, going back into the 60's, that we'd like to get tagged too. Give us a call if you know anyone from those photos.
We're still looking for more photos to add, if you have any to share we'd like to add them to our collection. All we need to do is to scan your photo, you'll still have the original.
Thanks for your help and contributions.

Great Pictures of our history now available

We're putting together some great historical photos of our founders, facilities and employees. You can see what we've posted so far on our Facebook page, follow this link to see for yourself.


http://www.facebook.com/pages/Country-Club-Auto-Group/123929624292600

We'd like to get everyone tagged but we need your help, let us know if you recognize someone who isn't tagged yet.

Enjoy!

Sales Mark of Excellence

Country Club Motors is pleased to honor the members of our Sales staff who were recently awarded the GM Mark of Excellence recognition. You can see photos of the winners on our Facebook page by using this link, http://www.facebook.com/album.php?aid=34958&l=fcd25c4d92&id=123929624292600 .

The GM Mark of Excellence for Sales Professionals is awarded for superior customer satisfaction earned through extensive product knowledge and a consistent dedication to all aspects of giving our customers the best possible service.

Our Congratulations go out to Rich Schaefer, Dave Addorissio, Curt Meinel, Frank Cea, Mark Fairchilds and Ted Vernon, your efforts are greatly appreciated.

Thanks to our customers!

A sincere Thank You goes out to all our customers, particularly to all of you who purchased a New or Pre-Owned vehicle from us in August. While you may have heard otherwise about our industry in the national media, sales for both of our dealerships was much better than the industry trend in August and that is as a result of pricing our vehicles right and the many loyal customers we've served over the years.

A lot of you came out to see us at the fairs, we were able to see a lot of our customers and meet many other people who may not have visited us before. Both Country Club Motors and Country Club Imports have many more vehicles to choose from than we were able to bring to the fairs, stop by, call or visit us online at http://www.countryclubautogroup.com/ anytime to find the right vehicle to fit your needs.

Country Club Auto Group, "Where High Volume Saves You Money!". Tell your friends.

Labor Day Weekend

Both Country Club Motors and Country Club Imports will be closed on Monday, 9/6/2010, in observance of the Labor Day holiday. We'll be here Saturday, 9/4, until 5 PM and will reopen on Tuesday, 9/7, at 8 AM.

You can browse our lots on Sunday and Monday or you can view all of our inventory anytime, 24x7, from our website at www.countryclubautogroup.com.

All of us at the Country Club Auto Group wish you a safe & happy holiday weekend! Please don't drink and drive.

Congratulations!

Congratulations to Christine Leavitt of Oneonta, winner of the tickets to see Lady Antebellum at the Delaware County Fair in Walton.

Check our News regularly for future promotions, or subscribe to be the first to hear! Just click on the link at the bottom of our home page to become a RSS subscriber.

Thanks

A big Thank You to everyone who stopped in to see us at the 3 county fairs during the month of August. It was great to see such a turn out, and it's always nice to see you at any of the events that we sponser or attend.

If any of you missed the chance to see us at one, or more, of the fairs, remember we are here on Oneida Street every day, Monday through Saturday to assist you in any way we can. You can also browse our vehicle inventories 24x7 at www.countryclubautogroup.com.

We'll keep you posted on the next upcoming event and you will be able to see us next year at the fairs. We hope to see you soon!

Walton Fair 8/16-8/21

Stop in and see the Country Club Auto Group at the Delaware County Fair in Walton from Monday, 8/16, through Saturday, 8/21. Both Country Club Motors and Country Club Imports will be there with vehicles on display. Chevrolet, Buick, Cadillac, GMC Truck, Nissan, Kia and Mitsubishi - there's sure to be something to catch your eye! We'll have Sales Professionals on site to answer any questions that you may have.

Stop in for a look or just to say "Hi", we hope to see you there!

Otsego County Fair

Come see Country Club Auto Group at the Otsego County Fair, 8/3 -8/8, in Morris, NY. We'll be there every day with a selection of vehicles from both Country Club Imports and Country Club Motors. You can view vehicles from Nissan, Kia, Mitsubishi, Chevrolet, Buick, GMC and Cadillac while you're there - or you can stop in at our stores on Oneida Street in Oneonta to see even more vehicles. Don't forget our selection of Pre-Owned vehicles, at the fair and at both locations.

We hope to see you soon!

Cobleskill Sunshine Fair

The Cobleskill Sunshine Fair is in full swing and Country Club Auto Group is there every day, 7/30 - 8/7. Country Club Motors has a nice display of luxurious Cadillac vehicles and Country Club Imports has vehicles from Nissan, Kia and Mitsubishi. You can also see an assortment of Pre-Owned vehicles while you're there, stop in and see us - even just to say "Hi"!

Get a Ticket for the Otsego County Fair

We have a limited number of single day, individual tickets for the Otsego County Fair in Morris available at NO COST to new Facebook friends. It's simple to qualify, just friend Country Club Auto Group on Facebook and tell us that you want a fair ticket. The Otsego County Fair runs August 3-8 and both Country Club Imports and Country Club Motors will be there everyday.

Offer good on a first come/first served basis, while our supply lasts, one ticket per customer adding Country Club Auto Group as a friend.

Fair Season is here

Once again this year, Country Club Auto Group will be at the County Fairs in our area. Stop in to see our product displays, ask a question or just to say hi - we're always glad to see you. We will be staffing our tent every day that each fair is open; we will also have staff in the showrooms at both Country Club Imports and Country Club Motors to serve you, as always.

Here are the schedules for the fairs this year:

Cobleskill Sunshine Fair (Schoharie County): July 30 - August 7.

Otsego County Fair (Morris): August 3 - August 8.

Delaware County Fair (Walton): August 16 - August 21.

We hope to see you there!

Emergency Service

(Dated June 29, 2010)

Country Club Motors...

Attn: Scott Davis & Tom Armao

Re: Emergency Service 6/21/10

Dear Mr. Davis & Mr. Armao:

On Sunday, June 20th, 2010, my family and I found ourselves without a car due to what we perceived to be a "dead battery" in my 2006 Impala. At the time of the incident, we were vacationing in the Cooperstown, NY area in anticipation of watching my son's Senior Babe Ruth team play on Double Day Field the following morning. When we came out of a local eatery and learned my car wouldn't start we found ourselves stranded, 178 miles from home....

On Monday morning I called my local Chevrolet Dealer in (...), PA, and they located your dealership right away...It was at that time that I first spoke to one of your Service Consultants, Bill DeMarais. I explained to Bill that we were away from home with a car that wouldn't start and a first baseman that needed to get to Double Day Field...Bill was very sympathetic to our situation and told me that if we could get the car started we could bring it in for service. Thankfully the jump worked and we found your location shortly thereafter.

In the meantime, I asked our coach to take my son to the field and made them both a promise that my husband and I would be back in time for the game. AND THAT WE DID. But it wouldn't have been possible without the professionalism and the excellent customer service we received from your service consultant, Bill DeMarais. From the time we arrived at Country (Club) Motors, and drove off to meet our team at the field, he was polite and friendly. Being a customer service provider myself, I completely understand what Monday mornings are like...Bill gave us his undivided attention while processing my car for intake.

...My husband and I were extremely happy with the outcome as we still had time to make our son's game.

In closing I'd like to once again thank Bill DeMarais for his time and assistance and tell him that it's times like this and people like him that remind us of why we put our faith and trust in the Chevrolet name, its products, and the three Chevrolet cars in our family.

Our best regards,

Doreen & Dean
(Edited for space & customer privacy)

Great Service Experience

(Letter received 7/17/2010, service completed 7/15/2010)

Gerry,

I would like to thank you as well as your staff, notably Billy and Adam, for far exceeding my expectations on the service provided. The Management of your dealership and General Motors are very lucky to have people like you representing them. Myself and General Motors thank you for re-establishing my faith in the brand.

Sincerely,

"Mike"

Very Satisfied Purchaser

(Dated June 18, 2010)
Dave:
I just wanted to take a few minutes to Thank You for the exceptional customer service that you provided in the purchase of my mother's (...) 2006 Mitsubishi Outlander. Not once did she feel pressured into purchasing, and great care was given to her financial needs. The sales process was very well explained and she is extremely satisfied with her purchase and looks forward to doing future business with you and Country Club Imports. Working many years as a manager in Customer Service and Support for Bank of America I can appreciate going above and beyond for a customer and doing the right thing, and just feel you deserve this recognition. Thank you again for a job well done, we both look forward to doing future business with you.
Sincerely
Timothy W Gutliph II
Bank of America, N.A.
Customer Service & Support, Officer
(reprinted with the customer's permission)

4th of July Weekend

Thanks so much to all the customers who purchased in June, you made it a great month and we took in a lot of clean trades. July programs are out and look spectacular, call one of our Sales & Leasing Consultants for details or if you have any questions.

We will be open July 3rd and closed July 4th and 5th. All of the employees of Country Club Motors and Country Club Imports wish you a safe and relaxing 4th of July weekend!

Thanks for coming

We had a great time Saturday at our grand re-opening celebration to mark the partnership of Otsego Automotive and Country Club Chevrolet into Country Club Auto Group.

The food was delicious, the giveaways were almost as much fun as the people, and we felt like we were having a hot time even if it did rain. And it was a pleasure to give away a four-day, three-night family vacation at Walt Disney World.

Come back again. Any time. And get a look at the vehicles from Buick, Cadillac, GMC, Chevrolet, Pontiac, Nissan, Kia and Mitsubishi.

You now have twice as many friends

When Otsego Automotive merged with Country Club Chevrolet, we made sure that all our customers could shop at either lot and find someone they knew.

We traded and moved personnel so that no matter which dealership you shopped at before, you’ll know someone on both sides of Oneida Street.

We’ve always prided ourselves that you don’t just buy a car from us, you create a long-term relationship. And some of our customers have been coming back to us for decades.

You’re our friend. And now, you have twice as many friends you can visit.

Why we merged

Why did we merge? Pretty simple, really. Together, everybody saves. You, us – everyone.

By merging, we reduce overhead. And we’ll pass that savings on to you. By working together, we sell a higher volume of cars. And with a higher volume, we’re happy to take a lower profit. You save.

Does that sound like a win-win? That’s because it is.

Come to the Party!

Come to our grand merger celebration from 9 a.m. to 5 p.m. Saturday as we mark the partnership of Otsego Automotive and Country Club Chevrolet into Country Club Auto Group.

We’ll offer:

• Free giveaways.
• Delicious food.
• A chance to win a four-day, three-night family vacation at Walt Disney World.

And of course, great vehicles from Buick, Cadillac, GMC, Chevrolet, Pontiac, Nissan, Kia and Mitsubishi.